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Unblocked licensing is built around two ideas: licenses for the people on your team who use Unblocked, and a shared credit pool that covers everything your team does with it: questions, MCP calls, Code Reviews, and CI reports.

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Licenses

A license is required for each member of your team who uses Unblocked directly. A licensed user can:
  • Ask questions in the Unblocked web or Mac app
  • Ask questions in your messaging platform (like Slack)
  • Query Unblocked through the MCP server from their coding tools and agents
Receiving Code Reviews or CI reports does not require a license. Your whole team benefits from Unblocked’s code reviews on pull requests and reports from the CI Failure Agent, regardless of who holds a license. This activity draws from your team’s shared credit pool instead.

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The shared credit pool

Every license adds 300 credits per month to a pool shared across your team. Credits measure usage in a single currency, so you don’t need to track different products separately: The pool belongs to the team, not to individuals. A heavy user and a light user on the same team balance each other out, and agent activity like Code Reviews is covered by the same pool, no matter whose pull request is reviewed. Credits reset at the start of each monthly billing period.

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What a license gets you

Each license contributes 300 credits — enough for roughly 75 answers, or 150 MCP calls, or 33 Code Reviews per month, or any mix. Because credits pool at the team level, what matters is the total across your team, not any one person’s usage.

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Example: a 10-person team

A team with 10 licenses has a shared pool of 3,000 credits each month. A typical month might look like: Everything, including reviews on pull requests from teammates who don’t hold licenses, is covered by the pool.

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Example: an agent-heavy team

A 25-person platform team leans hard on Code Review and uses Q&A less. Their pool is 7,500 credits: The same pool flexes to whatever mix of human questions and agent activity your team actually has.

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Example: growing MCP usage

A 40-person team has rolled Unblocked’s MCP server out to their coding agents, so MCP calls dominate. Their pool is 12,000 credits:

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If your team uses more than its pool

Most teams’ usage fits comfortably within their pool. If your team consistently uses more, you can add a credit pack — a recurring block of additional credits added to your pool each billing term. See Managing your plan for details. You can monitor your team’s credit usage any time on the Usage & Billing page.

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Assigning licenses

Admins can assign a license to a team member before that person has created an Unblocked account, which simplifies onboarding for new hires. Whether other users receive a license automatically or must request one is controlled by the team’s License Approval setting. Admins can claim an available seat for themselves directly. Admins can use the Code Review User Access setting to control which users are eligible to receive automated code reviews, and individual users can opt out of the CI Failure Agent at the bottom of any CI report they’ve received, or under Personal Settings.