When you connect Unblocked with your Jira site, you’ll provide Unblocked with important context on how and why your codebase works. Most importantly, Unblocked will be able to use the Projects, Issues, and discussions your team has in your Jira site to answer questions you ask it, and it will provide links back to the information that it used for easy reference.Documentation Index
Fetch the complete documentation index at: https://docs.getunblocked.com/llms.txt
Use this file to discover all available pages before exploring further.
Connect your Jira Site
If your organization has Data Shield enabled,
we strongly recommend having a Jira admin connect your site. Doing so will
ensure that Unblocked has the ability to sync Jira identities, removing the
need for users to manually connect their account to receive answers
containing Jira references.
Sign in to Unblocked
Whether you sign in with a source code manager or your SSO provider, you first need to authenticate to Unblocked. Once you’ve signed in, click Settings in the sidebar, then Data Sources. Click Connect Another, scroll to the issues section, and select Jira. You’ll then be redirected to Jira and asked to authorize your account with Unblocked.
Connecting Jira
Once you grant Unblocked access to your Jira site, you’ll be redirected back to Unblocked and prompted to install the Unblocked for Jira app if you are a Jira admin.
Selecting your Projects
You have the option to grant access to specific projects for Unblocked to index and search. You will be best served by granting access to all projects, but you can always restrict the scope depending on your team’s needs. Using Data Shield, you can also set access permissions that determine which content in your Jira projects will be used in Unblocked’s answers.
Troubleshooting
Unable to Connect Unblocked
If you see the following error message, it means user installed apps have been blocked for your site. To work around this, ask your Jira Admin to log in to Unblocked and connect your Jira Site.
