To connect Jira with Unblocked, you need to be on the Business or Enterprise Plan. You can view all the features of Unblocked’s plans on our pricing page.

When you connect Unblocked with your Jira site, you’ll provide Unblocked with important context on how and why your codebase works. Most importantly, Unblocked will be able to use the Projects, Issues, and discussions your team has in your Jira site to answer questions you ask it, and it will provide links back to the information that it used for easy reference.

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Connect your Jira Site

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Sign in to Unblocked

Whether you sign in with a source code manager or your SSO provider, you first need to authenticate to Unblocked.

Once you’ve signed in, click Data Sources in the sidebar, and then the Add Data Sources section. Scroll to the project management section and select Jira.

Next, you’ll be redirected to Jira, where you will sign in and grant Jira site access to Unblocked.

Troubleshooting: Unable to Connect Unblocked

If you see the following error message, it means only a Jira Admin can connect your site to Unblocked. Ask your Jira Admin to log in to Unblocked and connect your Jira Site.

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Selecting your Projects

After granting Unblocked access to your Jira site, you’ll be redirected back to Unblocked. Then, you can select whether Unblocked should index data from All Projects or Specific Projects in your Jira site.

We recommend providing access to All Projects. However, if you would like to select Specific Projects, then Unblocked will use only the projects you selected to answer your questions.

If you make a change here, click Save Settings. Unblocked will immediately adjust when finding answers to adhere to the settings you choose.