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Documentation Index

Fetch the complete documentation index at: https://docs.getunblocked.com/llms.txt

Use this file to discover all available pages before exploring further.

Data Shield tightly integrates with all the systems your team has connected to Unblocked, ensuring that the responses you receive adhere to the permissions configured in those systems. When activated, it restricts data access in Unblocked according to the permissions established in your connected third-party systems. This guarantees that the answers generated by Unblocked only contain source material that the user posing the question is authorized to access.

Demo video

Watch this brief video to see how enabling Data Shield affects your Unblocked responses. In the video a sensitive document is added to Google Drive, and a user asks Unblocked about the information in the document. With Data Shield disabled, Unblocked returns the document in the answer. When Data Shield is enabled, Unblocked does not return the document in the answer.

Setting up Data Shield

Open the Unblocked web app, go to Settings, and select Data Shield from the sidebar.

Reviewing your data sources

The Data Shield page lists every data source your team has connected. Each row shows the source type, installation name, and a per-source Status toggle. Rows that need additional setup are highlighted and sorted to the top. Use the Provider filter or Find a data source search to narrow the list. Data-Shield-per-data-source
Data Shield is off by default for every data source — including newly connected ones. Enable each source individually from this page.

Additional admin setup

A few data sources require additional setup for Unblocked to accurately map user identities and permissions.
Data SourceRequired RoleRequired Action
GitHub and GitHub EnterpriseGitHub organization owner with access to coordinate DNS changes.Follow GitHub Domain Verification setup.
ConfluenceConfluence admin, typically a member of a user group named confluence-admins.Connect Confluence to Unblocked with the admin account.
Confluence Data CenterConfluence site admin.Connect Confluence Data Center to Unblocked with an admin token.
Google DriveGoogle Workspace Super Admin.Connect Google Drive for Workspaces instead of Google Drive.
JiraJira admin, typically a member of a user group named jira-admins.Connect Jira to Unblocked with the admin account.
Jira Data CenterJira site admin.Connect Jira Data Center to Unblocked with an admin token.
After enabling Data Shield, encourage your team to connect their accounts for each integrated tool or system that does not have admin-level identity syncing configured. This lets Unblocked provide personalized answers based on the data each person has access to. If Unblocked cannot automatically match a user’s identity for a protected data source, any question they ask will first request that they connect the relevant account.

Supported Data Sources

Data Shield supports the following data sources. When Data Shield is enabled, users can only view data from these sources in their Unblocked answers, provided they have access to the data within the third-party system.
Data SourceAvailable Data Types
AsanaProjects, tasks
Azure DevOpsCode, pull requests
Bitbucket Data CenterCode, pull requests
BitbucketCode, pull requests
Coda EnterpriseDocuments
Confluence Data CenterPages, blog posts
ConfluencePages
GitHub EnterpriseCode, discussions, issues, pull requests
GitHubCode, discussions, issues, pull requests
GitLab Self-ManagedCode, pull requests
GitLabCode, pull requests
Google Drive for WorkspacesDocuments
Google DriveDocuments
Jira Data CenterIssues
JiraIssues
LinearIssues
Microsoft TeamsPublic, private channels
NotionPages
SlackPublic, private channels
The following data sources are not supported by Data Shield. Every member of your team will see data from these sources in their Unblocked answers.
Data SourceAvailable Data Types
DatadogIncidents, logs, metrics, monitors, hosts
External WebsitesWeb pages
SentryIssues, errors, events
Stack OverflowArticles, questions