> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getunblocked.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Personal Memories

> How to configure Unblocked to remember your preferences and apply them to future answers

Personal Memories let Unblocked remember preferences and facts about you, such as:

* Your role: "I am a support engineer".
* How concise you want answers to be: "Be terse when answering questions".
* What language to provide answers in: "Answer questions in Spanish".
* What tech stack and tools you use: "Give debug examples using gdb".

Unblocked will use these memories automatically whenever you ask questions.

## How it works

Unblocked learns a memory in one of two ways:

* **You tell Unblocked directly.** When [asking Unblocked a question](/unblocked-chat/asking-questions), you can state a preference outright, and Unblocked will save it immediately. Some examples of this are "I'm a software engineer," "always answer from the customer's point of view," or "reply in Spanish."
* **Unblocked notices a pattern.** When you ask for changes to answers repeatedly — asking for shorter answers, reformatting replies as tables, or returning to a particular topic — Unblocked will promote this to a saved memory. Because these patterns are gathered in the background, memories learned this way can take up to a day to take effect.

When you ask a question, Unblocked applies your memories to how it answers — tone, format, length, language, and focus. Memories only shape the delivery of an answer; they never override the information in the data source.

## Where it works

Personal Memories work only in **private, one-on-one conversations with Unblocked** — for example, a direct chat in the web app, the Mac app, or a direct message with the Unblocked bot.

<Note>
  To keep personal preferences out of shared spaces, memories are switched off
  whenever a conversation isn't private.
</Note>

* **Shared conversations.** As soon as a conversation is [made public](/unblocked-chat/incognito-mode), or when someone else joins a conversation, Unblocked stops capturing or applying memories.
* **Public channels.** In a public Slack or Microsoft Teams channel, Personal Memories are never used, regardless of who is in the channel.

## Manage your memories

You manage memories in conversation — just ask Unblocked in a private chat.
For example:

* **See what it knows:** "What do you remember about me?"
* **Add or change a preference:** "Remember that I prefer detailed, step-by-step answers." or "From now on, answer in French."
* **Correct something:** "Update my role — I'm a product manager now."
* **Remove a memory:** "Forget that I work on the billing service."

## Turn Personal Memories on or off

Personal Memories are on by default once the feature is enabled for your organization.
You can opt out at any time:

<Steps>
  <Step title="Open your preferences">
    In the Unblocked web app, open **Settings** and select **Preferences** under **Personal Settings**.
  </Step>

  <Step title="Toggle Personal Memories">
    Find the **Personal Memories** toggle and turn it off to opt out, or on to opt back in.
  </Step>
</Steps>

When you turn Personal Memories off, Unblocked stops learning new memories and stops applying existing ones to your answers.
Your existing memories are kept, not deleted — if you turn the feature back on later, they apply again.

## Examples of memories in action

1. Customize responses to your preferred toolchain and environment:

For example, if your local agentic tool of choice is Claude Code you can tell Unblocked

```
I only use claude code for all my work,
can you remember that so your answers are always for that environment?
```

Then when you ask Unblocked for configuration help, it will always answer with only Claude Code in mind.

2. Get educational style answers:

If you prefer Unblocked be more educational as you try to learn a new area of the codebase, you can tell Unblocked:

```
I'm trying to learn the codebase, when you answer questions
about the codebase can you make sure to also
explain the concepts in a way that is easy to understand?
Act like a staff engineer mentoring me.
```

Then when you ask Unblocked for help, it will always answer like a staff engineer mentoring you.

3. Scope answers to a temporary role:

If your on-call rotation involves you being a support engineer this week, you can tell Unblocked:

```
I'm on-call this week, when you answer questions
about the codebase can you make sure to always
add easy copy and paste blocks I can use
to draft my answers to customers?
```

Then when you ask Unblocked for help, it will always answer with easy copy and paste blocks you can use to draft customer communications.

### Examples of how to manage your memories

At any time you can ask Unblocked for what it has remembered about you:

```
What do you remember about me?
```

You can also ask Unblocked to forget something:

```
Forget that I work on the billing service.
```